📦 Returns & Exchange Policy
We don’t do returns ..... but we do do swaps 💃
Because every piece is custom-made just for your body, we don’t accept returns (hello, intimate wear!).
But hey – if your fit needs a remix, we’ve got you!
There will be No refunds
🌀 Exchanges? Absolutely.
You’ve got 5 days from delivery to request a size exchange. Just make sure:
It’s unworn and in perfect condition.
Tags + original packaging are still intact.
Only 1 exchange per order (so choose wisely!)
🚚 We’ll even pick it up for you – for a flat ₹120 or send it back yourself to our Delhi HQ (details below!).
write us an email on hello@theactivestory.com to process an exchange.