📦 Returns & Exchange Policy

We don’t do returns ..... but we do do swaps 💃

Because every piece is custom-made just for your body, we don’t accept returns (hello, intimate wear!).

But hey – if your fit needs a remix, we’ve got you!

There will be No refunds

🌀 Exchanges? Absolutely.

You’ve got 5 days from delivery to request a size exchange. Just make sure:

It’s unworn and in perfect condition.

Tags + original packaging are still intact.

Only 1 exchange per order (so choose wisely!)

🚚 We’ll even pick it up for you – for a flat ₹120 or send it back yourself to our Delhi HQ (details below!).

write us an email on hello@theactivestory.com to process an exchange.